Difference between revisions of "CV - Work experience"
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<p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | <p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | ||
Present | Present | ||
+ | </p> | ||
+ | |||
+ | <span style="font-size: 30px; font-weight: bold"> | ||
+ | ↑ | ||
+ | </span> | ||
+ | |||
+ | <p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | ||
+ | 2022 | ||
+ | </p> | ||
+ | <!--end-----------------------------------------------------------------------------> | ||
+ | </div> | ||
+ | | style="width: 88%; background-color: #ededf2; padding: 30px 20px 40px 20px; border:2px solid #ddddff; vertical-align:top;" | | ||
+ | <!--begin---------------------------------------------------------------------------> | ||
+ | <div style="font-size: 16px;"> | ||
+ | <p style="margin-bottom: -10px"> | ||
+ | '''[https://www.idg.com/idgdirect/ IDG Direct], Ireland''' | ||
+ | </p> | ||
+ | '''Real Time Data Analyst''' | ||
+ | </div> | ||
+ | <!-- * This is a pre-sales role. I represent IDG services by making professional outgoing calls to prospective clients. I have to establish and maintain a professional conversation with IT Managers to identify their needs and next investments. The gathered information is required from our clients (Largest Tech Companies) and used in the next step of the sales process. --> | ||
+ | |||
+ | I'm responsible for analyzing and monitoring call center data. This includes call volumes, performance indicators, queue time, agents availability, inactivity levels, average handle times, etc. | ||
+ | |||
+ | * '''Python''' programming for data analysis and data visualization: Pandas, Scikit-learn, Plotly, Dash. | ||
+ | |||
+ | * Data preparation, Data visualization, Dashboards/reports creation with '''SiSense'''. | ||
+ | |||
+ | * Finding patterns and trends in the data to help increase productivity and forecast requirements. | ||
+ | |||
+ | * Produce daily, weekly, and monthly internal reports to assist with the creation of metrics and targets for services. | ||
+ | |||
+ | * Data Management in Excel. | ||
+ | |||
+ | * Generate ideas for process and service improvement. | ||
+ | |||
+ | * Work closely with the operations team to analyze and help improve their delivery processes. | ||
+ | |||
+ | <!--end-----------------------------------------------------------------------------> | ||
+ | |- | ||
+ | <!--end--=========================================================================--> | ||
+ | <!--begin--=======================================================================--> | ||
+ | | style="color: white; width: 12%; background-color: #4081de; padding: 30px 20px 40px 20px; border:1px solid #ddddff; vertical-align:center;" | | ||
+ | <div style="text-align: center; font-weight: 540;"> | ||
+ | <!--begin---------------------------------------------------------------------------> | ||
+ | <p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | ||
+ | Present | ||
+ | </p> | ||
+ | |||
+ | <span style="font-size: 30px; font-weight: bold"> | ||
+ | ↑ | ||
+ | </span> | ||
+ | |||
+ | <p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | ||
+ | 2020 | ||
+ | </p> | ||
+ | <!--end-----------------------------------------------------------------------------> | ||
+ | </div> | ||
+ | | style="width: 88%; background-color: #ededf2; padding: 30px 20px 40px 20px; border:2px solid #ddddff; vertical-align:top;" | | ||
+ | <!--begin---------------------------------------------------------------------------> | ||
+ | <div style="font-size: 16px;"> | ||
+ | <p style="margin-bottom: -0px"> | ||
+ | '''Python Developer - Freelance''' | ||
+ | </p> | ||
+ | </div> | ||
+ | <!-- * This is a pre-sales role. I represent IDG services by making professional outgoing calls to prospective clients. I have to establish and maintain a professional conversation with IT Managers to identify their needs and next investments. The gathered information is required from our clients (Largest Tech Companies) and used in the next step of the sales process. --> | ||
+ | |||
+ | * Development of crypto trading applications/bots using '''Python''': Historical and real-time analysis of cryptocurrency data to forecast price movements. The data analyzed include prices, volumes, cryptocurrency news (tweets / Announcements of new cryptocurrency listing in Exchanges), etc. | ||
+ | :* | ||
+ | :* Real-time response optimization of crypto news (tweets/web content) through a multi-location server architecture. | ||
+ | :* Centralized management of multiple social media accounts to monitor crypto news/market sentiment. | ||
+ | :* REST API requests (Requests, asyncio/aiohttp). WebSockets client and server. | ||
+ | :* Web Scraping, BeautifulSoup, Selenium, Mysql.connector. | ||
+ | :* Concurrency: Multithreading (threading, ThreadPoolExecutor), Multiprocessing, Event loop (asyncio). | ||
+ | :* '''AWS''' (EC2, VPC, Amazon S3, Amazon Glacier) / GoogleCloud | ||
+ | :* Data analysis and visualization: Pandas, Scikit-learn, Plotly, Dash. | ||
+ | |||
+ | * Development of a eComerce Web Application for an optical glasses retailer using '''Python-Django''': | ||
+ | : Visit the Web App at http://www.vglens.sinfronteras.ws | ||
+ | |||
+ | <!--end-----------------------------------------------------------------------------> | ||
+ | |- | ||
+ | <!--end--=========================================================================--> | ||
+ | <!--begin--=======================================================================--> | ||
+ | | style="color: white; width: 12%; background-color: #4081de; padding: 30px 20px 40px 20px; border:1px solid #ddddff; vertical-align:center;" | | ||
+ | <div style="text-align: center; font-weight: 540;"> | ||
+ | <!--begin---------------------------------------------------------------------------> | ||
+ | <p style="font-size: 22px; font-family: 'Linux Libertine','Georgia','Times',serif;"> | ||
+ | 2022 | ||
</p> | </p> | ||
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'''[https://www.idg.com/idgdirect/ IDG Direct], Ireland''' | '''[https://www.idg.com/idgdirect/ IDG Direct], Ireland''' | ||
</p> | </p> | ||
− | '''Business Development Executive''' | + | '''Senior Business Development Executive''' |
</div> | </div> | ||
+ | <!-- * This is a pre-sales role. I represent IDG services by making professional outgoing calls to prospective clients. I have to establish and maintain a professional conversation with IT Managers to identify their needs and next investments. The gathered information is required from our clients (Largest Tech Companies) and used in the next step of the sales process. --> | ||
− | + | I am responsible for creating new sales prospects and carrying out b2b outgoing calls to prospective clients. Additionally, I prioritize staying well-informed about each customer's current and future business practices and processes, allowing me to build and maintain strong relationships with them. | |
+ | Building and maintaining a professional relationship with IT Managers is a key part of my role. This enables me to identify their needs and next investments. The gathered information is required by our clients (Largest Tech Companies) and used in the next step of the sales process. | ||
− | * | + | * I work in different markets and contact clients in French, English, and Spanish: France, Belgium, Luxembourg, Spain, Middle East, and Africa. |
− | * | + | * Gathering client details and Maintaining/Updating IDG database with accurate client details. |
− | * | + | * Train new team members and provide ongoing training: |
+ | :* Motivating, developing, and training staff at a BANT level. | ||
+ | :* Script delivery and how to effectively communicate. | ||
+ | :* How to construct specific campaign questions that encourage the prospect to expand on information. | ||
− | * | + | * Monitoring team members on a daily basis, providing support and encouragement where necessary to ensure all service levels and KPIs are reached. |
+ | |||
+ | * Ensure Key Performance Indicators (KPIs) are met and constantly improved. | ||
+ | |||
+ | * Collaborating with the Team Manager in the recruitment process of new agents. | ||
+ | |||
+ | * I have experience leading campaigns. Liaise and work closely with the Client Manager, Team Leaders, and all key stakeholders involved in the team set-up. | ||
+ | |||
+ | * Identifying any business need or potential investment a prospect may have that can be potentially capitalized on by our clients. | ||
+ | |||
+ | |||
+ | <!-- * In this position, I have improved my communication skills in French and English. I have developed rapport-building skills and I'm able to quickly build trust with a range of stakeholders. | ||
+ | I have learned how to build and maintain a professional relationship with clients and improved my Active Listening Skills. --> | ||
+ | <!-- * As part of my professional development at IDG, I have completed a Certified Sales training. This course addressed the most important aspects of the sales process. --> | ||
<div class="oculto mw-collapsible mw-collapsed" data-expandtext="Expand hidden content" data-collapsetext="Collapse hidden content"> | <div class="oculto mw-collapsible mw-collapsed" data-expandtext="Expand hidden content" data-collapsetext="Collapse hidden content"> | ||
<br /> | <br /> | ||
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* In this position, I have improved my communication skills in French and English. I have learned how to build and maintain a professional relationship and improved my Active Listening Skills. | * In this position, I have improved my communication skills in French and English. I have learned how to build and maintain a professional relationship and improved my Active Listening Skills. | ||
+ | |||
+ | * I also think that I have developed communication skills not only at work but also in other aspects of my life; you know I have always done team sports in a high competitive-level: Volleyball when I was a chield; I was member of the Volleyball team of my state and attended 1 national games; and Waterpolo at university, where I attended 5 National University Games; and those are activities where you develop, sometimes without being aware, you develop many communication skills. | ||
* I have to call IT Managers and establish and maintain a professional conversation with them in order to identify their next investments. So from this conversation we gather information about their next investment and this information is required from our clients (IT Companies: IBM, DELL, NetApp, etc) and they use this information next step of the sales process. | * I have to call IT Managers and establish and maintain a professional conversation with them in order to identify their next investments. So from this conversation we gather information about their next investment and this information is required from our clients (IT Companies: IBM, DELL, NetApp, etc) and they use this information next step of the sales process. | ||
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* Let's say that IBM is looking to sell a particular product (A Cloud backup solution, for example). So, IBM requires IDG's services, asking for a number of contacts (IT Managers) that are planning to invest in backup solutions. Then, we establish a professional conversation with IT Managers from our database and identify those that are looking to invest in the product required for the client. | * Let's say that IBM is looking to sell a particular product (A Cloud backup solution, for example). So, IBM requires IDG's services, asking for a number of contacts (IT Managers) that are planning to invest in backup solutions. Then, we establish a professional conversation with IT Managers from our database and identify those that are looking to invest in the product required for the client. | ||
− | * During the phone conversations, I have to explain the topic of the product that our clients are looking to sell and be able to handle objections. That is why this experience has | + | * During the phone conversations, I have to explain the topic of the product that our clients are looking to sell and be able to handle objections. That is why this experience has made me aware of the latest solutions and technologies in which the most important IT companies are working on. |
* At IDG, I have also completed a Certified Sales training. During this course, I have learned and put into practice, the most important concepts of the sales process. | * At IDG, I have also completed a Certified Sales training. During this course, I have learned and put into practice, the most important concepts of the sales process. | ||
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'''Target and KPI''' | '''Target and KPI''' | ||
* I'm used to work in a Target Working Environment because I'm currently working in a TWE at IDG. | * I'm used to work in a Target Working Environment because I'm currently working in a TWE at IDG. | ||
− | * At IDG we need to generate what we call a «lead». A lead is a conversation that matches the criteria asked for the client. For example, if the client (Let's see IBM) is asking for contacts that are looking to invest in Backup solutions, then every time that we have a conversation in which the contact confirms to be looking for backup solutions; this contact represents a «lead». | + | * At IDG we have to reach a daily target of about €650 per day. |
− | * | + | * To reach this target performance we need to generate what we call a «lead». A lead is a conversation that matches the criteria asked for the client. For example, if the client (Let's see IBM) is asking for contacts that are looking to invest in Backup solutions, then every time that we have a conversation in which the contact confirms to be looking for backup solutions; this contact represents a «lead». |
+ | * So each lead that we generated has a price, and we need to generate as many leads as needed to reach the target of €650. So normally an easy lead worth about €65 and a complicated one about €180. | ||
* So, every day we need to fight to reach the target performance. We usually have many challenges to reach the target performance: | * So, every day we need to fight to reach the target performance. We usually have many challenges to reach the target performance: | ||
:* '''Data challenges:''' We make calls using particular data that has been prepared for a particular campaign. Many times you can make many calls but you don't reach the contacts that you are looking for. So you can spend your day making calls but not having conversations with the IT Manager. So if you are not reaching the contact, you can not make leads. | :* '''Data challenges:''' We make calls using particular data that has been prepared for a particular campaign. Many times you can make many calls but you don't reach the contacts that you are looking for. So you can spend your day making calls but not having conversations with the IT Manager. So if you are not reaching the contact, you can not make leads. | ||
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</div> | </div> | ||
− | + | I was responsible for the installation and administration of a ''Wiki Web Application'' based on the ''MediaWiki'' engine. | |
− | |||
* Extensive experience with the ''MediaWiki'' Engine: | * Extensive experience with the ''MediaWiki'' Engine: | ||
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'''[https://www.topuniversities.com/universities/universidad-simon-bolivar-usb#371830 Simón Bolívar University - Funindes USB], Venezuela''' | '''[https://www.topuniversities.com/universities/universidad-simon-bolivar-usb#371830 Simón Bolívar University - Funindes USB], Venezuela''' | ||
</p> | </p> | ||
− | '''Research geophysicist of the Parallel and Distributed Systems Group (GRyDs)''' | + | '''Research geophysicist''' |
+ | <!-- '''Research geophysicist of the Parallel and Distributed Systems Group (GRyDs)''' --> | ||
</div> | </div> | ||
<p style="margin-top: -10px; font-weight: normal; font-size: 13px;"> | <p style="margin-top: -10px; font-weight: normal; font-size: 13px;"> | ||
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<!-- '''Overview of Role:''' --> | <!-- '''Overview of Role:''' --> | ||
<section begin="research_gryds_1" /> | <section begin="research_gryds_1" /> | ||
− | + | As a Research Geophysicist, I was responsible for performing a set of Signal analysis/Data processing tasks, and ensuring the correct integration and implementation of geophysical applications into a computer cluster platform. | |
+ | <!-- This platform was being designed in order to facilitate task scheduling and run Computationally intensive tasks/highly compute-intensive tasks on clusters. One of my main activities was shell script programming for Seismic Modeling and Processing. --> | ||
<section end="research_gryds_1" /> | <section end="research_gryds_1" /> | ||
− | + | * My responsibilities included: | |
− | + | :* '''Machine Learning algorithms (Regression, classification)''' for Seismic/Borehole data Analysis. | |
− | * My responsibilities | + | :* '''Python / MATLAB / Shell script programming''' for Seismic data analysis/Signal analysis (Seismic data processing and modeling). |
− | :* Shell script | ||
<!-- :* Programming of Seismic Modelling/Processing Applications using MATLAB and Scilab. --> | <!-- :* Programming of Seismic Modelling/Processing Applications using MATLAB and Scilab. --> | ||
:* Simulations of seismic waves propagation: Wavefront and ray tracing. | :* Simulations of seismic waves propagation: Wavefront and ray tracing. | ||
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<section begin="research_gryds_3" /> | <section begin="research_gryds_3" /> | ||
− | I have skills in Matlab, Scilab and Shell scripting that I got during my participation in an R&D Unit at Simón Bolívar University (The Parallel and Distributed Systems Group - GryDs). | + | I have skills in Matlab, Scilab, Python and Shell scripting that I got during my participation in an R&D Unit at Simón Bolívar University (The Parallel and Distributed Systems Group - GryDs). |
MATLAB (matrix laboratory) is a language and numerical computing environment. MATLAB allows data analysis and data visualization, matrix manipulations, and performing numerical computations. Matlab contains a huge library of functions that facilitate the resolution of many mathematical and engineering problems. For example, I used it for Signal Analysis, specifically for Seismic data analysis. it for Ex. 1 and Ex. 2: | MATLAB (matrix laboratory) is a language and numerical computing environment. MATLAB allows data analysis and data visualization, matrix manipulations, and performing numerical computations. Matlab contains a huge library of functions that facilitate the resolution of many mathematical and engineering problems. For example, I used it for Signal Analysis, specifically for Seismic data analysis. it for Ex. 1 and Ex. 2: | ||
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</div> | </div> | ||
− | * Demultiplexing, Reformatting (SEG -Y/SEG -D). | + | I was responsible for performing Seismic Data processing/Analysis and Borehole Data Analysis for oil and gas exploration. |
− | * Seismic data edition: Searchin for noisy, monofrequency and incorrect polarities traces. | + | |
− | * Geometrical spreading correction. Set-up of field geometry. | + | * '''Seismic/Borehole data Analysis: Machine Learning algorithms (Regression, classification) for estimating reservoir properties / reservoirs classification.''' |
− | * Geometry QC. | + | |
− | * Application of field statics corrections, Deconvolution, trace balancing. | + | * 2D/3D Seismic data processing: |
− | * CMP sorting, Velocity analysis, Residual statics corrections. | + | <!-- ::* Demultiplexing, Reformatting (SEG -Y/SEG -D). --> |
− | * NMO Correction, Muting, Stacking | + | <!-- ::* Seismic data edition: Searchin for noisy, monofrequency and incorrect polarities traces. --> |
− | * Filtering: Time-variant, band-pass. | + | :* Geometrical spreading correction. Set-up of field geometry. |
− | * Post-stack/Pre-stack time and depth migration. | + | <!-- :* Geometry QC. --> |
+ | :* Application of field statics corrections, Deconvolution, trace balancing. | ||
+ | :* CMP sorting, Velocity analysis, Residual statics corrections. | ||
+ | :* NMO Correction, Muting, Stacking. | ||
+ | :* Filtering: Time-variant, band-pass. | ||
+ | :* Post-stack/Pre-stack time and depth migration. | ||
+ | |||
+ | * Numerical modeling of seismic wave propagation. | ||
+ | |||
<!--end-----------------------------------------------------------------------------> | <!--end-----------------------------------------------------------------------------> | ||
|- | |- | ||
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'''[https://www.topuniversities.com/universities/universidad-simon-bolivar-usb#371830 Simón Bolívar University], Venezuela''' | '''[https://www.topuniversities.com/universities/universidad-simon-bolivar-usb#371830 Simón Bolívar University], Venezuela''' | ||
</p> | </p> | ||
− | '''Academic Assistant - | + | '''Academic Assistant - Geophysics Department''' |
</div> | </div> | ||
<section begin="academic_assistant_1" /> | <section begin="academic_assistant_1" /> | ||
− | + | As an Academic Assistant, I was in charge of collaborating with the lecture by teaching some modules of the Geophysical Engineering program at Simón Bolívar University. I was usually in charge of a group of between 20 and 30 students during theoretical and practical activities. | |
+ | * Courses taught: | ||
+ | :* '''Seismic data processing''': Concepts of discrete signal analysis ('''time series analysis'''), sampling, aliasing, and discrete Fourier transform. Conventional seismic data processing sequence. | ||
+ | :* Seismic methods: The convolutional model of the seismic trace. Propagation and attenuation of seismic waves. Interpretation of seismic sections. | ||
+ | :* Seismic reservoir characterization: Relations between the acoustic impedance and the petrophysical parameters. Well-Seismic Ties. '''Seismic data analysis''' (Inversion and AVO). | ||
* This experience has contributed to my professional development in two major areas: | * This experience has contributed to my professional development in two major areas: | ||
− | :* By teaching modules, I have | + | :* By teaching modules, I have enhanced my technical geophysical knowledge. |
:* I have also developed communication and presentation skills, as well as the leadership strategies needed to manage a group of students and to transfer knowledge effectively. | :* I have also developed communication and presentation skills, as well as the leadership strategies needed to manage a group of students and to transfer knowledge effectively. | ||
<section end="academic_assistant_1" /> | <section end="academic_assistant_1" /> | ||
− | |||
− | |||
− | |||
− | |||
− | |||
<div class="oculto mw-collapsible mw-collapsed" data-expandtext="Expand hidden content" data-collapsetext="Collapse hidden content"> | <div class="oculto mw-collapsible mw-collapsed" data-expandtext="Expand hidden content" data-collapsetext="Collapse hidden content"> |
Latest revision as of 15:01, 14 June 2023
Present ↑ 2022 |
IDG Direct, Ireland Real Time Data Analyst I'm responsible for analyzing and monitoring call center data. This includes call volumes, performance indicators, queue time, agents availability, inactivity levels, average handle times, etc.
|
Present ↑ 2020 |
Python Developer - Freelance
|
2022 ↑ 2017 |
IDG Direct, Ireland Senior Business Development Executive I am responsible for creating new sales prospects and carrying out b2b outgoing calls to prospective clients. Additionally, I prioritize staying well-informed about each customer's current and future business practices and processes, allowing me to build and maintain strong relationships with them. Building and maintaining a professional relationship with IT Managers is a key part of my role. This enables me to identify their needs and next investments. The gathered information is required by our clients (Largest Tech Companies) and used in the next step of the sales process.
Communication and Sale Skills
Target and KPI
|
2014 |
WikiVox, France Web Programmer I was responsible for the installation and administration of a Wiki Web Application based on the MediaWiki engine.
WikiVox is a nonprofit organization whose goal is to create a website (a wiki) for debates of political, economic and environmental topics. They want to create a discussion method capable to generate, at some point in the debate, an article with precise suggestions, in order to contribute to the solution to the problem. When I was working at WikiVox, the project was just starting. The philosophy of the project was already mature, but the implementation of the Wiki was just in its first phase. It was a very nice experience. I liked very much especially the philosophy of the project. And... I think that working in a small organization was positive at this point in my career Because I had responsibilities that I am sure I would not have had in a big company; that's why I think that I learned a lot from them. I had responsibilities related to (1) the administration of a Linux Web Server and (2) to the design of the website.
Wiki - Organize information into a cohesive, searchable and maintainable system.
|
2012 ↑ 2011 |
Simón Bolívar University - Funindes USB, Venezuela Research geophysicist Click here to see some examples of my work in Seismic modelling. As a Research Geophysicist, I was responsible for performing a set of Signal analysis/Data processing tasks, and ensuring the correct integration and implementation of geophysical applications into a computer cluster platform.
Task automation using Shell scripting: Here I could mention the generation of images to create seismic waves propagation videos or the automatic generation of pdf reports using latex that contained details about the executed process: time vs. the features of the data generated (the amount of data generated).
I have skills in Matlab, Scilab, Python and Shell scripting that I got during my participation in an R&D Unit at Simón Bolívar University (The Parallel and Distributed Systems Group - GryDs). MATLAB (matrix laboratory) is a language and numerical computing environment. MATLAB allows data analysis and data visualization, matrix manipulations, and performing numerical computations. Matlab contains a huge library of functions that facilitate the resolution of many mathematical and engineering problems. For example, I used it for Signal Analysis, specifically for Seismic data analysis. it for Ex. 1 and Ex. 2:
|
2011 ↑ 2010 |
CGGVeritas, Venezuela Seismic data processing analyst I was responsible for performing Seismic Data processing/Analysis and Borehole Data Analysis for oil and gas exploration.
|
2010 ↑ 2008 |
Simón Bolívar University, Venezuela Academic Assistant - Geophysics Department As an Academic Assistant, I was in charge of collaborating with the lecture by teaching some modules of the Geophysical Engineering program at Simón Bolívar University. I was usually in charge of a group of between 20 and 30 students during theoretical and practical activities.
I have three years of experience as an academic assistant in the courses of Seismic Processing, Seismic Reservoir Characterization, and Seismic Methods. During my experience as an academic assistant, I have solidified my knowledge of the theoretical basis of seismic processing. In particular, all the technical concepts that are required for this position, such as Seismic velocity analysis, Multiples, Surface statistics correction, Noise attenuation, and Imaging. During my experience as a teacher assistant, I was assigned three times to teach the Seismic data processing course. My work was to give theoretical and practical lessons. The theoretical part was focused on signal theory: Concepts of discrete signal analysis, sampling, aliasing, and discrete Fourier transform, and all the theoretical aspects of each stage of a conventional seismic processing sequence. And in the practical part, the students had to process a 2D seismic data set. We used the Seismic Unix software. It's a free software developed for the Colorado School of Mines. I was the assistant of the teacher in charge. But I was responsible for a large part of the course since I have participated three times in this course. |